Are all of your repairs completed in-house?

Yes. Every piece stays on-site with us and repairs are completed in the order received. The only exception is stone recuts, which are shipped fully insured to trusted stone cutters we’ve worked with for decades.

Why can't I get a repair quote over the phone/with pictures?

We need to assess jewelry in person to understand the full scope of work and provide accurate pricing. Some repairs that look simple can be multi-step, while other pieces may have creative solutions that aren’t obvious from photos. An in-person assessment protects both you and us and helps you make informed decisions.

Can I bring in my repair for a free estimate?

Yes. We provide free in-store estimates. If there are nuances, our team will consult with the Master Jeweler and provide an exact/refined quote.

How long do repairs typically take to complete?

Typical turnaround is 1–2 weeks. During peak seasons (Mother’s Day, Christmas, etc.), it may take longer. We’ll provide our best estimate at drop-off. Same-day service is available for many jobs, with exceptions for complex or multi-stage repairs and work requiring special ordering.

How long does the process for custom creations take?

It depends on complexity, stone availability, and design finalization (including CAD when needed). Most work can be completed within 2–4 weeks. We encourage you to stop in and chat — we may already have what’s required in-house.

Can you change watch batteries right away?

Most of the time, yes. We typically quote about 15 minutes so we can take the time needed to ensure gaskets and seals are properly secured.

Are all of your stones natural?

Most stones sourced in-house are natural. In certain birthstone/family jewelry categories, we may offer alternatives as a cost-savings measure. We always disclose details about the stones we carry so you can feel confident in what you’re purchasing.

Are your diamonds and gemstones conflict free?

We work with trusted, reputable suppliers committed to responsible sourcing. Our diamonds and gemstones are sourced and represented as conflict-free, and we aim to ensure clients feel confident in both quality and ethics.

Do you have special holiday hours?

Holiday weekends are usually affected, and we may extend hours seasonally. We do our best to keep clients updated with website notifications and on our Facebook page.

I'd like to schedule one-on-one time with a team member...

Our custom design consultants are happy to schedule time with you. Custom work often benefits from a couple of quick sessions to ensure alignment. We can schedule by telephone or email and can be flexible.

What is your return policy?

For items purchased in-store, we offer exchanges only (no refunds). Custom and special-order pieces are made just for you and are not eligible for exchange or return. If you have questions, please reach out or stop by — we’re here to help.

Custom Jewelry Design & Redesign in Vermont

Your jewelry should mean something. We help you create it — with custom engagement ring design and CAD jewelry services in Vermont.

Custom jewelry is more than a process —
it’s a collaboration.

At Shannon’s Fine Jewelry in Essex Junction, we design custom engagement rings and fine jewelry near Burlington, VT, created in-house.

Whether you're starting from scratch or reimagining an existing piece, we guide you through a thoughtful, collaborative process — from concept to CAD (computer-aided design) when needed, to finished piece.

As a family-owned Vermont jeweler, we specialize in creating pieces that reflect your story, your style, and the moments that matter most.

Our Custom Work Includes:
Custom engagement ring design
Heirloom redesign and repurposing
CAD jewelry design and visualization
Wedding bands and matching sets
Custom pendants and fine jewelry

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Visit Us in Essex Junction

We do custom. All day, every day.

Dream it.

It starts with a spark—an heirloom to transform, a stone you love, or a design you’ve imagined for years. Whether you’re honoring a memory or creating something entirely new, your vision is the heart of the process.
Design It.

From hand-drawn sketches to digital renderings, we work with you to bring your idea to life. We’ll guide you through stone selection, settings, and metals—making sure every detail reflects your style and story.
Craft It.

With expert craftsmanship and years of experience, we turn your design into a one-of-a-kind piece. Whether it’s a full custom build or a meaningful remount using your existing stones, we treat every project with care and precision.
Wear It.

There’s nothing like wearing a piece made just for you—one that holds meaning, memory, and intention. Whether it’s a modern reset or a brand-new design, your custom piece becomes part of your story, ready to be worn, loved, and passed down.

Book a Custom Consultation

Repurposing & Redesign of Heirlooms

Transforming existing pieces into something entirely your own.

Original

Reimagined

Finished

Bring Your Jewelry Back to Life

From Concept to CAD

Our custom CAD jewelry design process allows you to preview your piece before it’s made, ensuring every detail is exactly right.

Thoughtfully designed. Beautifully brought to life.

Concept

We specialize in heirloom jewelry redesign in Vermont, transforming meaningful pieces into something entirely your own while preserving their story.

CAD

Finished Piece

Book a Custom Consultation

A Simple, Personal Process

Creating something custom should feel exciting—not overwhelming.
Time and time again, Our clients express how much they appreciate an experience that feels both personal and approachable.

Share Your Vision

Bring your ideas, inspiration, or existing pieces — we’ll guide you from there.

We Design Together

Our custom CAD jewelry design process allows you to preview your piece before it’s made, ensuring every detail is exactly right.

We Bring It to Life

Your piece is crafted with precision and care — ready to wear and cherish.

We’ll guide you every step of the way.

Serving clients across Essex Junction and the greater Burlington, Vermont area.

Timelines, details, and pricing are thoughtfully discussed from the start — so you always feel confident moving forward.

Stories We’ve Helped Tell

Close-up of a woman's hand with a sparkling diamond ring resting on a man's shoulder, both wearing formal clothing at a romantic occasion.

“The staff and custom jewelry here are first-class! I brought several family diamond rings to create my custom engagement and wedding rings, and they did an amazing job - I am very happy with my one-of-a-kind new family heirlooms.”

Katherine W.

I was given a setting from a family member and my now fiancé brought it to Shannon's Fine Jewelry and purchased a diamond from them to add to my setting. Tan took my setting (that originally held a small round diamond) and made a 1.52 oval diamond fit PERFECTLY in the 4 prongs AND added a halo with tiny diamonds underneath to secure my oval diamond in the prongs for no extra charge. It is gorgeous, tan truly has an eye for the finer things in life. I love my ring and get compliments on it everyday, I couldn't be more thankful for Shannon's Fine Jewelry!!!!

Brianna B.

“My custom piece is worn everyday... I love looking down and seeing these memories wrapped around a cool hammered band. Wasn't sure how to explain what I was envisioning with a little size 3 ring that was a family heirloom. Tan nailed it!”

Kim R.

Tan does an exceptional job with jewelry. He has made me beautiful new pieces and had repaired and sized multiple pieces for me. I won’t go anywhere else! I refer all my clients and they bring me flowers because they are so happy with his work. Can’t wait for my new piece to be finished.

Catherine P.

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Our Passion, Your Vision

At Shannon’s Fine Jewelry in Essex Junction, VT, we believe that custom design and jewelry remounts should be timely, fairly priced, and stress-free. Some projects can be completed in just a week, while others take a bit more time—but we always communicate clearly and deliver exceptional value without compromising quality.

From the moment you walk through our doors, you’ll experience the difference of working one-on-one with our custom manager or goldsmith. Every piece is handled with care and attention, and—with the exception of stone re-cuts—your jewelry always remains safely in-house. Whether you’re designing something brand new or breathing new life into a treasured heirloom, you can trust us to treat your jewelry like it’s our own.

Timely and Fairly Priced

We understand the importance of timing and affordability. While some processes may be completed within a week, others may take slightly longer. However, Shannon’s Fine Jewelry strives to be timely and offer fair prices without compromising on quality.

Experience the Difference

Experience the craftsmanship and personalized service you get by working one on one with the goldsmith, that sets Shannon’s Fine Jewelry apart. Contact us today to schedule your initial consultation and begin the journey of creating a custom-designed piece that’s as unique as you are.

Ready to get started? Schedule a consultation today and let us help you transform your vision—or your existing pieces—into something meaningful, lasting, and uniquely yours.

“Custom jewelry is about more than design—it’s about trust. We take the time to truly listen, offer honest guidance, and pay attention to every detail, so your piece not only reflects your vision but stands the test of time for generations to come.”

— Chandelle J