Are all of your repairs completed in-house?

Yes. Every piece stays on-site with us and repairs are completed in the order received. The only exception is stone recuts, which are shipped fully insured to trusted stone cutters we’ve worked with for decades.

Why can't I get a repair quote over the phone/with pictures?

We need to assess jewelry in person to understand the full scope of work and provide accurate pricing. Some repairs that look simple can be multi-step, while other pieces may have creative solutions that aren’t obvious from photos. An in-person assessment protects both you and us and helps you make informed decisions.

Can I bring in my repair for a free estimate?

Yes. We provide free in-store estimates. If there are nuances, our team will consult with the Master Jeweler and provide an exact/refined quote.

How long do repairs typically take to complete?

Typical turnaround is 1–2 weeks. During peak seasons (Mother’s Day, Christmas, etc.), it may take longer. We’ll provide our best estimate at drop-off. Same-day service is available for many jobs, with exceptions for complex or multi-stage repairs and work requiring special ordering.

How long does the process for custom creations take?

It depends on complexity, stone availability, and design finalization (including CAD when needed). Most work can be completed within 2–4 weeks. We encourage you to stop in and chat — we may already have what’s required in-house.

Can you change watch batteries right away?

Most of the time, yes. We typically quote about 15 minutes so we can take the time needed to ensure gaskets and seals are properly secured.

Are all of your stones natural?

Most stones sourced in-house are natural. In certain birthstone/family jewelry categories, we may offer alternatives as a cost-savings measure. We always disclose details about the stones we carry so you can feel confident in what you’re purchasing.

Are your diamonds and gemstones conflict free?

We work with trusted, reputable suppliers committed to responsible sourcing. Our diamonds and gemstones are sourced and represented as conflict-free, and we aim to ensure clients feel confident in both quality and ethics.

Do you have special holiday hours?

Holiday weekends are usually affected, and we may extend hours seasonally. We do our best to keep clients updated with website notifications and on our Facebook page.

I'd like to schedule one-on-one time with a team member...

Our custom design consultants are happy to schedule time with you. Custom work often benefits from a couple of quick sessions to ensure alignment. We can schedule by telephone or email and can be flexible.

What is your return policy?

For items purchased in-store, we offer exchanges only (no refunds). Custom and special-order pieces are made just for you and are not eligible for exchange or return. If you have questions, please reach out or stop by — we’re here to help.

JEWELRY REPAIR IN ESSEX JUNCTION, VT

Vermont’s trusted jewelry repair experts — offering on-site jewelry repair near Burlington, VT with care and precision since day one.

At Shannon’s Fine Jewelry in Essex Junction, we’re a trusted destination for on-site jewelry repair near Burlington, VT. Every repair is completed in-house by our
experienced goldsmith — never sent out — ensuring precision, accountability, and peace of mind. Your jewelry holds meaning — and it deserves expert care. From everyday repairs to full heirloom jewelry restoration, we handle each piece with the attention it deserves.

We specialize in:
Ring sizing and half shanks
Prong repair and stone setting
Chain and clasp repair
Rhodium finishing and polishing
Antique and family jewelry restoration

Timely Service. Trusted Results.
Most repairs are completed within a week, with same-day service available for select pieces.

Walk-ins are always welcome, and appointments are available for more involved work. You’ll receive clear communication, honest timelines, and results you can trust.

Your Jewelry. Our Craftsmanship.
Shannon’s Fine Jewelry has built a reputation for thoughtful, high-quality repair—trusted by generations of Vermonters and beyond.

From everyday pieces to meaningful heirlooms, we restore and maintain your jewelry with care, precision, and respect for what it represents.

Stop in or contact us to get started—we’ll take care of the rest.

Stop in for a Free Estimate

Full-Service Jewelry Repairs, Done Right

From ring resizing and stone resetting to chain repairs, pearl restringing, watch repair, and custom engraving, we offer a complete range of repair services for gold, silver, platinum, and gemstone jewelry. Whether it’s routine maintenance or heirloom restoration, your piece stays safe and secure in trusted hands—never sent off-site.

Precision You Can See, Care You Can Feel

Our Services

Preserve the Beauty of Your Rings
From resizing to prong re-tipping, our expert jeweler provides precise and thoughtful care to keep your rings wearable and safe for generations.
Seamless Repairs with Expert Precision
Whether it’s a delicate chain, a broken ring, or a damaged clasp, our expert goldsmith delivers flawless soldering repairs that restore your jewelry to perfection.
Make It Personal
Add sentiment and uniqueness to your jewelry and gifts with custom engraving that captures life’s most meaningful moments.
Preserve the Elegance of Your Pearls
Over time, silk cords stretch or break, putting your strand at risk. We restore the durability and beauty of pearl necklaces and bracelets using traditional techniques.
Keep Time Beautifully
From battery changes to comprehensive repairs, we offer fast, professional service for a wide range of watches—all done in-house.
Protect What Matters Most
Whether for insurance, estate planning, or peace of mind, our appraisals are rooted in transparency and expertise.