Are all of your repairs completed in-house?

Yes. Every piece stays on-site with us and repairs are completed in the order received. The only exception is stone recuts, which are shipped fully insured to trusted stone cutters we’ve worked with for decades.

Why can't I get a repair quote over the phone/with pictures?

We need to assess jewelry in person to understand the full scope of work and provide accurate pricing. Some repairs that look simple can be multi-step, while other pieces may have creative solutions that aren’t obvious from photos. An in-person assessment protects both you and us and helps you make informed decisions.

Can I bring in my repair for a free estimate?

Yes. We provide free in-store estimates. If there are nuances, our team will consult with the Master Jeweler and provide an exact/refined quote.

How long do repairs typically take to complete?

Typical turnaround is 1–2 weeks. During peak seasons (Mother’s Day, Christmas, etc.), it may take longer. We’ll provide our best estimate at drop-off. Same-day service is available for many jobs, with exceptions for complex or multi-stage repairs and work requiring special ordering.

How long does the process for custom creations take?

It depends on complexity, stone availability, and design finalization (including CAD when needed). Most work can be completed within 2–4 weeks. We encourage you to stop in and chat — we may already have what’s required in-house.

Can you change watch batteries right away?

Most of the time, yes. We typically quote about 15 minutes so we can take the time needed to ensure gaskets and seals are properly secured.

Are all of your stones natural?

Most stones sourced in-house are natural. In certain birthstone/family jewelry categories, we may offer alternatives as a cost-savings measure. We always disclose details about the stones we carry so you can feel confident in what you’re purchasing.

Are your diamonds and gemstones conflict free?

We work with trusted, reputable suppliers committed to responsible sourcing. Our diamonds and gemstones are sourced and represented as conflict-free, and we aim to ensure clients feel confident in both quality and ethics.

Do you have special holiday hours?

Holiday weekends are usually affected, and we may extend hours seasonally. We do our best to keep clients updated with website notifications and on our Facebook page.

I'd like to schedule one-on-one time with a team member...

Our custom design consultants are happy to schedule time with you. Custom work often benefits from a couple of quick sessions to ensure alignment. We can schedule by telephone or email and can be flexible.

What is your return policy?

For items purchased in-store, we offer exchanges only (no refunds). Custom and special-order pieces are made just for you and are not eligible for exchange or return. If you have questions, please reach out or stop by — we’re here to help.

RING MAINTENANCE, REPAIR, AND RESTORATION

Vermont’s trusted experts in ring repair—restoring strength, structure, and beauty where it matters most.

At Shannon’s Fine Jewelry in Essex Junction, we specialize in restoring and maintaining rings of all styles—from everyday bands to meaningful heirlooms.

Rings are worn daily and naturally experience wear over time. From sizing and prong repair to stone tightening and full restoration, every piece is serviced on-site by experienced craftsmen—ensuring lasting strength, comfort, and peace of mind.

Designed for Everyday Wear
Rings take on more wear than any other piece of jewelry. We focus on both appearance and long-term durability—so your ring not only looks right, but holds up over time.

Common Ring Repairs

Ring sizing

Prong repair and rebuilding

Stone tightening and replacement

Shank repair and reinforcement

Rhodium plating and refinishing

Your Ring. Restored with Care.
Whether it’s a ring you wear every day or one passed down over time, we approach every repair with care, precision, and respect for what it represents.

Stop in or contact us to get started—we’ll take care of the rest.

Ring Sizing

We size rings in platinum, 18k, 14k, and sterling silver. All stones are inspected for safety before any work begins.
Shank Repair or Replacement

Whether worn thin or broken, we can restore the shank’s strength with partial or full replacement.
Stabilization and Fit Enhancements

Combat ring spinning or discomfort with sizing beads or special adjustable shanks.
Stone Replacement and Prong Re-Tipping

We carefully inspect your ring’s structure and gemstones, replacing missing stones and re-tipping worn prongs.
Rhodium Plating for White Gold

Restore that bright, white shine with a fresh application of rhodium.

Interested in Same-Day Service? See our FAQ.

Pricing

How pricing works: Based on metal, thickness, stone layout, and the operation (sizing, re-tipping, shank work, tightening, refinishing).

Considerations

May add cost: Sizing over several sizes, eternity/micro-pavé layouts, re-tipping multiple prongs, replacing worn shanks, rhodium plating for white gold, or addressing previous repairs.

Notes: Some designs/stone settings limit how far a ring can be sized safely—we’ll advise best practice.

Stop In for a Free Estimate

RING MAINTENANCE, REPAIR, AND RESTORATION

Vermont’s trusted experts in ring repair—restoring strength, structure, and beauty where it matters most.

At Shannon’s Fine Jewelry in Essex Junction, we specialize in restoring and maintaining rings of all styles—from everyday bands to meaningful heirlooms.

Rings are worn daily and naturally experience wear over time. From sizing and prong repair to stone tightening and full restoration, every piece is serviced on-site by experienced craftsmen—ensuring lasting strength, comfort, and peace of mind.

Ring Sizing

Shank Repair or Replacement

Stabilization and Fit Enhancements

Stone Replacement and Prong Re-Tipping

Rhodium Plating for White Gold

Pricing

Considerations

We Repair What Matters.

Your Family Jewelers,
Trusted since 2016

RING MAINTENANCE, REPAIR, AND RESTORATION

Vermont’s trusted experts in ring repair—restoring strength, structure, and beauty where it matters most.

At Shannon’s Fine Jewelry in Essex Junction, we specialize in restoring and maintaining rings of all styles—from everyday bands to meaningful heirlooms.

Rings are worn daily and naturally experience wear over time. From sizing and prong repair to stone tightening and full restoration, every piece is serviced on-site by experienced craftsmen—ensuring lasting strength, comfort, and peace of mind.

Ring Sizing

Shank Repair or Replacement

Stabilization and Fit Enhancements

Stone Replacement and Prong Re-Tipping

Rhodium Plating for White Gold

Pricing

Considerations

We Repair What Matters.

Your Family Jewelers, Trusted since 2016

Your Family Jewelers,
Trusted since 2016