Are all of your repairs completed in-house?

Yes. Every piece stays on-site with us and repairs are completed in the order received. The only exception is stone recuts, which are shipped fully insured to trusted stone cutters we’ve worked with for decades.

Why can't I get a repair quote over the phone/with pictures?

We need to assess jewelry in person to understand the full scope of work and provide accurate pricing. Some repairs that look simple can be multi-step, while other pieces may have creative solutions that aren’t obvious from photos. An in-person assessment protects both you and us and helps you make informed decisions.

Can I bring in my repair for a free estimate?

Yes. We provide free in-store estimates. If there are nuances, our team will consult with the Master Jeweler and provide an exact/refined quote.

How long do repairs typically take to complete?

Typical turnaround is 1–2 weeks. During peak seasons (Mother’s Day, Christmas, etc.), it may take longer. We’ll provide our best estimate at drop-off. Same-day service is available for many jobs, with exceptions for complex or multi-stage repairs and work requiring special ordering.

How long does the process for custom creations take?

It depends on complexity, stone availability, and design finalization (including CAD when needed). Most work can be completed within 2–4 weeks. We encourage you to stop in and chat — we may already have what’s required in-house.

Can you change watch batteries right away?

Most of the time, yes. We typically quote about 15 minutes so we can take the time needed to ensure gaskets and seals are properly secured.

Are all of your stones natural?

Most stones sourced in-house are natural. In certain birthstone/family jewelry categories, we may offer alternatives as a cost-savings measure. We always disclose details about the stones we carry so you can feel confident in what you’re purchasing.

Are your diamonds and gemstones conflict free?

We work with trusted, reputable suppliers committed to responsible sourcing. Our diamonds and gemstones are sourced and represented as conflict-free, and we aim to ensure clients feel confident in both quality and ethics.

Do you have special holiday hours?

Holiday weekends are usually affected, and we may extend hours seasonally. We do our best to keep clients updated with website notifications and on our Facebook page.

I'd like to schedule one-on-one time with a team member...

Our custom design consultants are happy to schedule time with you. Custom work often benefits from a couple of quick sessions to ensure alignment. We can schedule by telephone or email and can be flexible.

What is your return policy?

For items purchased in-store, we offer exchanges only (no refunds). Custom and special-order pieces are made just for you and are not eligible for exchange or return. If you have questions, please reach out or stop by — we’re here to help.

FAMILY JEWELRY

Family jewelry should feel personal—something you carry with you every day.

From birthstones to symbolic designs, explore pieces that reflect the people and moments that matter most. Have something specific in mind? We can create that with you.

Crafted for Connection.

For Everyday.
Tree of Life.
Alphabet of Affection.
Uniquely Designed.
All Grown Up.
Whimsical.

Our Collection

Mother’s Rings
One Ring, every bond. Celebrate the heart of the family with a ring that tells her story. Choose from classic or contemporary styles set with the birthstones of children or loved ones—designed to honor the love that lasts a lifetime.

Birthstone Jewelry
Worn with meaning. From delicate pendants to stackable rings, our birthstone pieces are personal, meaningful, and endlessly wearable. A beautiful way to honor birthdays, anniversaries, or generations of family.

Engraved Jewelry
Your story, etched in Silver or Gold. Make it personal. Add names, dates, or meaningful messages to bracelets, charms, lockets, or rings—creating a timeless keepsake that’s as unique as the person who wears it.

Grandparent Jewelry
Generations of love. Celebrate proud grandparents with jewelry that keeps every grandchild close—featuring names, birthstones, and custom designs that honor family legacies.

Custom Family Pieces
Crafted with meaning, made just for you. Looking for something truly one-of-a-kind? Work with our team to design a custom family piece that captures your story—whether it’s a multi-stone pendant, a locket filled with love, or a reimagined heirloom.

Browse Catalog

“At Shannon’s Fine Jewelry, we’re proud to offer beautifully crafted family jewelry that honors life’s most meaningful moments. From birthstone rings and mother’s pendants to engraved keepsakes and custom heirlooms, each piece is thoughtfully designed to celebrate the people you love most. Whether you’re marking a new arrival, honoring generations, or creating a one-of-a-kind gift, our family jewelry is made with exceptional quality, heartfelt intention, and timeless style.”

— Christine B

If you can dream it,
we can create it.

Explore Custom Jewelry

Start a Conversation

FAMILY JEWELRY

For Everyday.

Tree of Life.

Alphabet of Affection.

Uniquely Designed.

All Grown Up.

Whimsical.

Our Collection

If you can dream it,
we can create it.

We Are Jewelers.

Your Family Jewelers,
Trusted since 2016

FAMILY JEWELRY

For Everyday.

Tree of Life.

Alphabet of Affection.

Uniquely Designed.

All Grown Up.

Whimsical.

Our Collection

If you can dream it, we can create it.

We Are Jewelers.

Your Family Jewelers, Trusted since 2016

If you can dream it,
we can create it.

Your Family Jewelers,
Trusted since 2016