Are all of your repairs completed in-house?

Yes. Every piece stays on-site with us and repairs are completed in the order received. The only exception is stone recuts, which are shipped fully insured to trusted stone cutters we’ve worked with for decades.

Why can't I get a repair quote over the phone/with pictures?

We need to assess jewelry in person to understand the full scope of work and provide accurate pricing. Some repairs that look simple can be multi-step, while other pieces may have creative solutions that aren’t obvious from photos. An in-person assessment protects both you and us and helps you make informed decisions.

Can I bring in my repair for a free estimate?

Yes. We provide free in-store estimates. If there are nuances, our team will consult with the Master Jeweler and provide an exact/refined quote.

How long do repairs typically take to complete?

Typical turnaround is 1–2 weeks. During peak seasons (Mother’s Day, Christmas, etc.), it may take longer. We’ll provide our best estimate at drop-off. Same-day service is available for many jobs, with exceptions for complex or multi-stage repairs and work requiring special ordering.

How long does the process for custom creations take?

It depends on complexity, stone availability, and design finalization (including CAD when needed). Most work can be completed within 2–4 weeks. We encourage you to stop in and chat — we may already have what’s required in-house.

Can you change watch batteries right away?

Most of the time, yes. We typically quote about 15 minutes so we can take the time needed to ensure gaskets and seals are properly secured.

Are all of your stones natural?

Most stones sourced in-house are natural. In certain birthstone/family jewelry categories, we may offer alternatives as a cost-savings measure. We always disclose details about the stones we carry so you can feel confident in what you’re purchasing.

Are your diamonds and gemstones conflict free?

We work with trusted, reputable suppliers committed to responsible sourcing. Our diamonds and gemstones are sourced and represented as conflict-free, and we aim to ensure clients feel confident in both quality and ethics.

Do you have special holiday hours?

Holiday weekends are usually affected, and we may extend hours seasonally. We do our best to keep clients updated with website notifications and on our Facebook page.

I'd like to schedule one-on-one time with a team member...

Our custom design consultants are happy to schedule time with you. Custom work often benefits from a couple of quick sessions to ensure alignment. We can schedule by telephone or email and can be flexible.

What is your return policy?

For items purchased in-store, we offer exchanges only (no refunds). Custom and special-order pieces are made just for you and are not eligible for exchange or return. If you have questions, please reach out or stop by — we’re here to help.

GEMSTONE JEWELRY

Color brings personality to fine jewelry—and no two gemstones are exactly alike.

At Shannon’s Fine Jewelry, we offer a curated selection of gemstone pieces along with custom sourcing for something more specific. From sapphires to tourmaline, each stone is chosen for richness, character, and lasting beauty.

Brilliance in Every Hue.

Bezel Aquamarine.
Regal Tourmaline.
Halo Beauty.
Contemporary in Rose.
The Brightest Blue.
Clean Lines.
Royal Yellow Sapphire.
Amethyst Color Pop.
Endless Style Choices.

Our Collection

Gemstone Rings
Color that tells your story. Whether it’s a bold statement or a delicate accent, our gemstone rings are designed to shine. Choose from timeless solitaires, vintage-inspired halos, or vibrant multi-stone styles—each crafted to showcase the natural beauty of your favorite gem.

Gemstone Necklaces
Worn close to the heart. From dainty pendants to dramatic drop necklaces, our gemstone pieces are as meaningful as they are beautiful. Perfect for birthdays, anniversaries, or simply because—these necklaces add a personal pop of color to any look.

Gemstone Earrings
Elevate every moment. Our collection of gemstone earrings features stunning studs, elegant drops, and versatile hoops—each highlighting hand-selected stones in brilliant cuts. A vibrant finishing touch for everyday wear or special occasions.

Gemstone Bracelets
Designed to delight. Explore our range of gemstone bracelets, from delicate birthstone bangles to bold tennis styles. Whether gifted or self-selected, these pieces add color, sparkle, and sentiment to every wrist.

Custom Gemstone Jewelry
Your vision, beautifully brought to life. Work with our in-house jeweler to create a one-of-a-kind gemstone piece—from reimagining a family heirloom to designing something entirely new. Choose your stones, your setting, and your story—we’ll handle the rest.

Browse Catalog

“At Shannon’s Fine Jewelry, we believe every gemstone tells a story—and we’re proud to offer an extraordinary collection that reflects the rare beauty and meaning behind each stone. From vibrant birthstone rings to custom-designed gemstone heirlooms, our pieces are carefully curated and often crafted in-house to ensure exceptional quality and timeless appeal. Whether you’re celebrating a milestone, expressing your style, or creating a truly one-of-a-kind gift, our gemstone jewelry is made to captivate, commemorate, and endure.”

— Sydney T

If you can dream it,
we can create it.

Explore Custom Jewelry

Start a Conversation

GEMSTONE JEWELRY

Bezel Aquamarine.

Regal Tourmaline.

Halo Beauty.

Contemporary in Rose.

The Brightest Blue.

Clean Lines.

Royal Yellow Sapphire.

Amethyst Color Pop.

Endless Style Choices.

Our Collection

If you can dream it,
we can create it.

We Are Jewelers.

Your Family Jewelers,
Trusted since 2016

GEMSTONE JEWELRY

Bezel Aquamarine.

Regal Tourmaline.

Halo Beauty.

Contemporary in Rose.

The Brightest Blue.

Clean Lines.

Royal Yellow Sapphire.

Amethyst Color Pop.

Endless Style Choices.

Our Collection

If you can dream it, we can create it.

We Are Jewelers.

Your Family Jewelers, Trusted since 2016

If you can dream it,
we can create it.

Your Family Jewelers,
Trusted since 2016